Senior Service & Installation Engineer
Location: Stockport (with UK and international travel - primarily USA)
Salary: £50,000 - £55,000 + Bonus + Pension
Job Type: Permanent, Full-Time
I'm recruiting on behalf of a growing engineering manufacturer in Stockport, specialising in the design and build of high-precision inspection and simulation machinery. Due to business growth and an increase in international projects, they are looking to appoint an experienced Senior Service & Installation Engineer to take on a technically advanced, customer-facing and hands-on role.
This is a senior hire within the team - working closely with the Project Lead - and ideal for someone who can combine strong practical engineering ability with leadership, problem-solving and customer interaction.
Key Responsibilities - Senior Service & Installation Engineer
Installation, Commissioning & Field Service
* Lead the electrical and mechanical installation of equipment across UK and international client sites (primarily the USA).
* Carry out full commissioning: software setup, OT/DCS system configuration, camera and sensor calibration, machine alignment and testing.
* Perform fault-finding and troubleshooting on electrical, mechanical and software-related issues.
* Read and interpret CAD drawings, wiring schematics and engineering diagrams to ensure accurate installations.
System Management & Technical Leadership
* Act as the a technical point of contact on-site, leading service interventions and managing small project teams where required.
* Monitor machine/system performance, complete service audits and ensure long-term reliability.
* Identify potential problems, implement corrective actions and suggest system improvements.
* Support and mentor junior engineers.
Workshop & Practical Assembly Work
* When not travelling, support mechanical build, electrical wiring and system assembly in the Stockport facility.
* Carry out pre-delivery inspections, testing, upgrades and modifications before dispatch to clients.
* Work closely with design, software and control engineering teams to resolve technical issues.
Documentation, Compliance & Reporting
* Maintain detailed service reports, commissioning records, system configurations and maintenance logs.
* Ensure all work adheres to company standards, site-specific health and safety procedures and relevant legislation.
* Complete quality assurance checks, risk assessments and client sign-off documentation.
Customer Engagement & Collaboration
* Build strong relationships with customers, providing clear communication, updates and post-service support.
* Explain system functionality, train customer staff on usage and escalate any complex issues to relevant internal teams.
* Collaborate with design, software and product development teams to feed back real-world issues and improvements.
Person Specification - Senior Service & Installation Engineer
Essential:
* Proven track record as a Senior Service & Installation Engineer, Service Engineer or similar.
* Strong hands-on electrical and mechanical skills,
* 17th or 18th Edition Electrical Qualification.
* Confident in electrical wiring, panel work, mechanical assembly and fault-finding.
* Experience commissioning complex machinery or automation systems (OT/DCS knowledge advantageous).
* Able to interpret technical drawings, wiring schematics and CAD layouts.
* Full UK driving licence and valid passport.
* Able and willing to travel internationally (approx. 3-4 times per year to the USA, typically 1-2 weeks per trip).
* No known restrictions that would prevent obtaining a US visa.
Desirable:
* Experience working with machinery in industries such as robotics, inspection systems, automotive or mechatronics.
* Leadership, mentoring or supervisory experience.
* CAD literacy or understanding of industrial software/controls.
Benefits & Working Structure
* Based in Stockport - minimum of 3 days per week on-site when not travelling.
* 37.5-hour week with flexible start times (core hours by 9:30am).
* 20 days holiday + bank holidays + birthday off, with option to buy up to 5 additional days.
* Annual discretionary bonus.
* Pension scheme.
* Company credit card for travel expenses, plus overtime or time off in lieu for weekend/extended travel.
Interested?
If you're a capable Senior Service & Installation Engineer who enjoys problem-solving, hands-on technical work and international travel, this is an excellent opportunity to step into a senior role within a growing and innovative engineering business.
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