In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros, and salons. As an Assistant Care Manager with Housing 21, you will provide high-quality and compliant care to our residents and help to manage the team based on site 24/7. You will work with the same residents and colleagues every day, enabling you to build strong relationships with everyone. No two residents or days will ever be the same, and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone. As a friendly yet organized manager, your main responsibilities will include:
1. Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place.
2. Being responsible for the management and performance of care employees by providing induction, line management, supervision, and support to a defined number of Care Workers.
3. Supporting the Management Team with all aspects of team management including recruitment, employee induction, training, disciplinary procedures, and sickness absence.
4. Contributing to the service's quality assurance system by auditing, conducting observations, and responding to residents' feedback.
5. Preparing rotas in line with commissioned care hours.
6. Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager.
First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organize employee rotas, and develop care plans in line with people's needs and preferences. Equally important are a positive attitude and the ability to work well with others; at Housing 21, we don't just administer care—we genuinely care.
Are you looking for a management role that recognizes your care experience with rewarding opportunities? Do you want to progress your career but not lose contact with the residents you are working to support? Would you like to work with an organization that is leading the way in professionalizing the care industry by investing in its employees? If you answered 'yes' to these questions, then it's time to get your CV ready. We have the perfect opportunity that will enable you to make a direct difference in residents' lives while progressing into management. We have a vacancy for an Assistant Care Manager at one of our wonderful Extra Care schemes — and you could be just the candidate.
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