Job Title: Customer Tasting Hub Facilitator
Contract: 12 months (rolling)
Rate: £13.36 per hour
Hours: Flexible - between 8:30 AM and 4:30 PM, Monday to Sunday (14-37.5 hours per week) Part time or Full Time available.
Location: Perth, Scotland
Start Date: Monday, 5th January 2025
Are you passionate about food and love engaging with people?
Join our vibrant Customer Tasting Hub team! We are on the lookout for enthusiastic individuals who are ready to create delightful experiences for customers while ensuring they enjoy our tasty products. If you have a friendly demeanour and thrive in a customer-centric environment, this role is for you!
About the Role
As a Customer Tasting Hub Facilitator, you will play a crucial role in our store by inviting customers to participate in exciting taste tests. Your responsibilities will include preparing delicious food samples and gathering valuable feedback-all while adhering to our strict Health & Hygiene standards. Don't worry if you lack experience; full training will be provided, including a food hygiene course!
Key Responsibilities:
Welcome Customers: Engage with shoppers and invite them to participate in blind tastings.
Prepare Food Samples: Follow back-of-pack instructions and safety protocols to ensure quality.
Gather Feedback: Recruit shoppers from the shop floor and collect feedback using questionnaires.
Team Collaboration: Work within a small team to conduct customer panels on various products.
Data Recording: Accurately record and present data using spreadsheets and databases.
Ongoing Training: Attend training days and maintain required certifications.
Support Quality Testing: Assist the Quality Team with ad-hoc customer testing when needed.
Integrity: Follow the Business Code of Conduct and act with integrity at all times.
Skills & Experience:
Friendly & Engaging: A warm and confident approach to interacting with customers is essential.
Customer-Facing Experience: Previous experience in a customer service role is required.
Food Industry Background: A background in the food industry is preferred but not mandatory.
Basic Cooking Skills: Ability to prepare simple products according to instructions.
IT Skills: Familiarity with data tracking and basic IT skills is an advantage.
Training Provided: Don't worry if you're new to food hygiene-full training will be provided!
Additional Details:
Flexible Hours: Choose from part-time or full-time (14-37.5 hours per week), between 8:30 AM and 4:30 PM, Monday to Sunday.
Ready to Join Us?
If you're excited about working in a lively environment and making customers smile, we want to hear from you! Apply now to be a part of our fantastic team at the Customer Tasting Hub.
Don't miss out on this opportunity-your culinary adventure awaits!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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