Company Description
Title: Retail General Assistant/Barista
Location: London, near London Bridge and Cannon Street station
Salary: £13.85 per hour + overtime available
40 hours per week flexible - Monday to Friday
Shifts can vary between 6am - 5.30pm (Monday, Tuesday, Friday) and between 6am - 8.30pm - including Bar shifts (Wednesday, Thursday)
Benefits:
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 week’s enhanced maternity leave
* Secondary career leave
* Wedding/commitment day leave
* Free lunch meal on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
We are seeking a dedicated and enthusiastic flexible General Assistant/Barista to join our team. We are looking for individuals who demonstrate a genuine passion for coffee and a commitment to delivering outstanding service. At BaxterStorey, every interaction is viewed as an opportunity to create a memorable experience, and we value team members who consistently strive to exceed expectations.
We pride ourselves on fostering an inclusive and supportive working environment, where personal and professional growth is encouraged. Through continuous training and development, we ensure our team members are equipped with the skills and knowledge to succeed. We also promote a healthy work-life balance, recognising that well-being is essential to performance.
If you are a service-oriented professional who thrives in a collaborative setting and is committed to excellence, we would be delighted to hear from you.
Job Description
Job Description
General Assistant / Barista – Job Description
We’re looking for a personable and professional General Assistant / Barista to join our team. This role blends excellent customer service with hands-on hospitality, ideal for someone with a strong work ethic and a great personality.
Key Responsibilities:
* Welcome customers warmly and professionally.
* Prepare and serve coffee, teas, and beverages to high standards.
* Share menu insights and assist with allergen awareness.
* Maintain a clean, organized, and safe workspace.
* Follow all food safety and health & safety procedures.
* Monitor and restock supplies, reporting any shortages.
* Operate tills and handle payments accurately.
* Support breakfast and lunch service as needed.
* Assist with bar service during evening events.
* Attend training and team meetings to uphold service excellence.
Qualifications
What You’ll Do:
* Greet customers warmly and professionally, creating a welcoming atmosphere.
* Prepare and serve coffee, tea, and other beverages to high standards.
* Share menu knowledge and support allergen awareness procedures.
* Keep the coffee bar and surrounding areas clean, organized, and safe.
* Follow food safety and health & safety guidelines.
* Monitor stock and notify management of shortages.
* Operate tills and handle payments accurately.
* Assist with breakfast and lunch service as needed.
* Support bar events like quiz and karaoke nights.
* Attend training and team meetings to grow your skills.
What You’ll Bring:
* A can-do attitude and a great work ethic.
* Friendly, outgoing personality with excellent communication skills.
* Passion for coffee, tea, and delivering outstanding customer service.
* Attention to detail and strong organizational skills.
* Flexibility and a team-first mindset.
* Willingness to learn and grow—bar experience is a bonus, but not essential.
* Some knowledge of food safety and health & safety practices.
* Alignment with BaxterStorey’s core values.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.