Field Service Engineer
Location: Crawley or surrounding areas
Hours: Full-time, Monday to Friday
We are recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations in South England and up to North London. The role is hands‑on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road.
Full training is provided, so previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on‑site.
Responsibilities
* Visiting customer sites, including schools, to carry out servicing and safety checks
* Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
* Completing installations, repairs and servicing to a consistent standard
* Identifying faults and resolving issues efficiently while on‑site
* Completing service documentation and recording work carried out
* Carrying out quality and safety checks following work completion
* Working independently, managing daily schedules and travel
* Following health and safety procedures at all times
* Feeding back recurring issues or product faults to the wider team
Qualifications
* A practical, hands‑on individual who is confident using tools
* Comfortable working on the road and visiting multiple sites
* Able to work independently and manage time effectively
* Good problem‑solving skills and attention to detail
* Physically fit – the role involves manual handling and site work
* Full UK driving licence
* Engineering or technical experience is helpful but not essential – full training is provided
Role Details
* Field‑based role with regular nationwide travel
* Occasional overnight stays depending on location
* Company vehicle provided
* Permanent, long‑term position within an established service team
* Salary is fixed within the current structure and consistent across the team
* The role suits someone who enjoys practical work, autonomy, and being out on‑site rather than desk‑based, and who wants a stable, long‑term position with training and support
Checks
* DBS Check will be taken
* DVLA Check will be taken
Equal Opportunity
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Agency Statement
New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
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