Job Title: Team Leader
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on exceptional customer service. You will lead store teams in the absence of the Store Manager and ensure high standards and service quality daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable analyzing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Overview
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aimed at becoming a true omni-channel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a comprehensive benefits package to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, including financial education tools and salary advances
* Seasonal incentive schemes
* Opportunities for retail apprenticeships
* Access to learning and development resources
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click 'Apply Now'. We encourage early applications as we may close the vacancy once sufficient suitable candidates are received.
Location: 14 Wellington Place, Hastings, United Kingdom
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