69 Princes Street THURSO Caithness KW14 7DH
Full time (36 hours per week)
Maternity Cover/ Temporary Position
An exciting opportunity has arisen for a Practice Receptionist/Administrator to join our friendly and supportive team. We are a busy training practice based over two sites. The position will mainly be based at our Thurso site but you may be required to cover Halkirk on occasion.
As a Receptionist/Administrator, you will be the first point of contact for patients, providing a welcoming, efficient, and professional service both in person and over the phone. You will also play a key role in supporting the administrative functions of the practice.
Key Responsibilities:
1. Welcoming patients and visitors
2. Handling telephone calls, emails and face to face enquiries in a professional manner
3. Booking and managing appointments using the clinical system
4. Maintaining accurate and confidential patient records
5. Upholding confidentiality and data protection at all times.
We are looking for someone who is approachable, well organised and enjoys working as part of a busy team. Previous experience in a healthcare, reception or administrative role is desirable but not essential as training will be provided. A detailed job description is available.
You will be required to work flexibly to meet the needs of the service and cover annual leave or sickness.
The position offers a competitive salary, excellent terms and conditions including generous holiday entitlement, maternity leave and pension.