IT Support Administrator
We are seeking a proactive and detail-oriented IT Support Administrator to provide first- and second-line technical support and ensure the efficient operation of IT systems. The role involves user support, systems administration, cybersecurity compliance, and coordination with external service providers.
The ideal candidate will have strong troubleshooting skills, experience with Microsoft and cloud environments, and a solid understanding of IT infrastructure and security best practices.
This role will be based in Havant, Portsmouth and is permanent.
Key Responsibilities
1. Provide onsite and remote IT support for hardware, software, and network-related issues
2. Administer Active Directory, user accounts, permissions, and Group Policy.
3. Configure and deploy laptops, desktops, and mobile devices.
4. Install, update, and troubleshoot business applications and Microsoft 365 tools.
5. Manage Azure environments and cloud-based services.
6. Monitor and maintain IT systems, networks, and infrastructure performance.
7. Implement security controls including MFA, endpoint protection, patching, and encryption
8. Support compliance frameworks such as Cyber Essentials / ISO 27001 (advantage).
9. Maintain IT asset inventory, licenses, and lifecycle management.
10. Coordinate with Managed Service Providers (MSPs) and external vendors.
11. Support onboarding and offboarding processes.
12. Document IT processes, SOPs, and system configurations.
13. Participate in IT projects, upgrades, and continuous improvement initiatives
Preferred/Advantage
14. Experience with ERP systems (e.g., SAP)
15. IT certifications (e.g., Microsoft, CompTIA A+, Network+, Security+)
16. Experience working with MSPs or outsourced IT environments
Key Competencies.
17. Strong troubleshooting and analytical skills
18. Excellent communication and user support skills
19. Ability to work independently and prioritize tasks
20. High level of integrity and attention to security
Last application date: 01/05/2026
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
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