Opportunity Overview
Under the guidance of the Head of Food & Drink, the role holder is responsible for overseeing the effective day to day operation of numerous outlets across Campus, delivering effective and consistent standards and service within food, drink and retail outlets.
Putting the staff, customers, and culture of continuous improvement at the centre of what we do, the role holder will assist in the development of the department, the service and experience it creates and be accountable for the planning, management and financial performance of the outlets.
Key Responsibilities
To ensure we deliver high quality service standards and embed standard specification across all service areas.
To oversee the running of the outlets via Team Leaders, ensuring a smooth operation, liaising across campus with regards to the allocation of staffing, correct staff rotas and relevant leave/absence managed appropriately.
To achieve or exceed revenue targets and manage costs in line with budgets
To support the university in its sustainability goals and achieve goals through recycling, minimize wastage, cost costs and use of best local produce where possible supporting the reduction in scope 3 measures.
To line manage direct reports, oversee HR processes and ensure effective service delivery through management, support, development and leadership.
About the School or About the Department *
The Campus Experience department was created in October 2022 and sits under the leadership of Student Experience Services and brings together, Food and Drink, Sport, Conferencing, Residential Services, Nursery, Car Parking & Sustainable Travel, Welcome, Transition & Faith Centre and Student Inclusion & Engagement.
The next 5 years will see an incremental transformation in Campus Experience and the portfolio in a way that creates a thriving campus for students, staff and the community to dwell and help create spaces that will create world class experiences that is fit for the future .
What's in it for you?
Competitive salary - and excellent pension scheme
An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
Flexible working - we support a culture of flexible and agile working to help you find the right balance
Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we're easy to get to.
Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities
A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you
Job Description
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