Job overview
The Deputy Team Leader supports the Team Leader in the implementation and operation of Pathology specimen reception. As deputy, you will deputise for the Team Leader and together you will be responsible for this service, which operates 7 days a week.
Main duties of the job
You will motivate your team and work closely with the Operational Managers across Blood Sciences and the Team Leader in Specimen Reception to provide a high quality service that builds on the standards defined by UKAS (the accreditation organisation). You will ensure the smooth running of the service which includes the logistics of receiving the samples, booking-in the samples and preparing them for the ongoing testing. You will be expected to develop and maintain close working relationships with your team, as well as scientific and medical colleagues.
The specimen reception is open 7 days a week, until 12pm on weekdays and during the day at weekends and bank holidays. Evening and weekend duties attract a pay enhancement.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
1. To take a lead role in the day-to-day management of the department, taking responsibility for quality standards within that area.
2. To ensure there are adequate resources to runan efficient service including: stock, consumables, IT equipment and access, equipment, reporting and resolving issues
3. To become competent, as an advanced user, in the use of the laboratory computer system, entering and amending patient specimen information and requests.
4. To ensure that all departmentally agreed procedures are applied and adhered to and participate in the review of these systems and methods where necessary.
5. To monitor and ensure compliance with national and local health and safety and security standards.
6. To monitor and ensure that national and local guidelines on data confidentiality and the Data Protection Act are adhered to.
7. To collate and submit data for finance and quality performance reports to meet the department’s reporting requirements
8. Any other duties which may be requested by the Manager and Consultant(s) in order to facilitate the smooth running of the department.
Person specification
Training and Qualifications
Essential criteria
9. NVQ 3 or relevant experience (2 years working in laboratory environment) in addition, supervisory skills either 1 year experience or NVQ 3 in management or equivalent
Desirable criteria
10. Experience of using computer systems and/or Hospital IT systems
11. Experience with HR management systems
Experience & Knowledge
Essential criteria
12. Two years experience working in a laboratory environment
13. Evidence of ability to implement QC/QA protocols
Desirable criteria
14. Awareness of quality management
Skills & Ability
Essential criteria
15. Good interpersonal skills and able to communicate with patients and healthcare professional