Job Purpose:
* General support, including clerical and administrative, to bid and project teams.
* Information management of corporate, industry and sales data.
* General administration and support of the company Customer Relationship Management (CRM) software tool to correctly manage all data and provide agile and accurate business opportunity reports and statistical outputs.
* Oversee and perform the full range of activities with associated document management and response creation on bids and projects.
The Role:
* Provide effective and efficient coordination and administrative general support to the Sales / BD / GM team.
* Support PQQs and ITTs to win tenders and secure new contracts or funding, including customer bid/project web portal management.
* Work closely with internal and external sales reps, agents, and tendering portals to ensure that all potential qualifiable opportunities are identified and tracked.
* Support the Bid Manager in opportunity management and prioritisation.
* Support the administration of the company CRM system, produce suite of reports which support pipeline growth and opportunity conversion performance across all 5 target markets and H&W sites.
* Accurately take minutes from key Sales / BD meetings and reviews and issue them timeously to all relevant parties following each meeting.
* Ensure all actions are noted in the applicable Sales / BD action log and CRM after each applicable review meeting and distributed to all relevant parties.
* Ensure that the BID gateway governance process is adhered to at all times and associated documentation and sign-offs are complete.
* Work closely with the IT / Systems (IFS) team to ensure full system scoping and operability of the CRM system and deploy effective administration of same. Continually assess appropriate upgrades / improvements to aid data review, reporting and decision making.
Essential Criteria:
* Technical / Engineering, Business Studies, or Business Administration qualification.
* Experience working with databases.
* Experience in supporting bids and projects.
* Experience in stakeholder management.
* Experience in a customer facing environment.
* Familiarity, proficiency, and confidence with using full MS Office suite.
About you:
* Ability to work effectively across multiple priorities and teams
* Good planning and organisational skills with a methodical approach to work.
* Able to build effective and productive internal and external stakeholder relationships.
* Confident in challenging situations.
* Self-starter, able to work alone with minimal direction or as part of a wider team.
* Excellent time management.
* Driven to deliver results with commitment and enthusiasm.
* Polite and professional manner.
The Package:
* Competitive base salary
* Company pension
* 33 days holiday
* Life Assurance
* L&D opportunities
Job Category: Bid coordinator