Client
Local Authority in Newham
Job Title
Technical Support Officer (Surveying Team)
Pay Rate
£18.33 an hour PAYE-£21.23 an hour PAYE
Hours
36 Hours a week(Mon-Fri) 9AM-5PM
Duration
Initial 3 Month Contract
Location
Hybrid Working- Minimum 3 days a week office based in Dockside Office,Newham
Description
Overall Purpose of Job
To provide high-quality technical, administrative, and operational support to the Surveyor Team in the effective management, maintenance, and improvement of the council's housing stock. The role will ensure accurate data management, efficient project delivery, and effective communication between residents, contractors, and surveyors, enabling the team to deliver safe, compliant, and well-maintained homes.
Key Tasks and Accountabilities:
Support surveyors in preparing and updating property records, schedules of work, and drawings.
Assist in the collation and analysis of survey data, including condition surveys, compliance inspections, and building safety checks.
Help monitor contractor performance, logging progress and reporting non-compliance or delays.
Maintain accurate records in housing and asset management systems (e.g. Keystone, Northgate, Dynamics or equivalent).
Input survey results, contractor information, and compliance data.
Run reports and extract data to support programme planning, budget monitoring, and regulatory reporting.
Ensure drawings, specifications, and digital records are stored and managed according to council protocols.
Provide administrative and technical support on capital works, planned maintenance, and compliance programmes.
Support resident engagement activities, ensuring letters, notices, and communications are accurate and timely.KNOWLEDGE/SKILLS
Essential
Experience of providing technical or administrative support in a housing, property, or construction-related environment.
Strong IT and data management skills, with proficiency in Microsoft Office (Excel, Word, PowerPoint) and asset management systems.
Good organisational skills with attention to detail and the ability to prioritise tasks.
Strong interpersonal and communication skills, with a customer-focused approach.
Desirable
Knowledge of housing maintenance, building safety, compliance standards, and Decent Homes requirements.
Experience working in a local authority or social housing environment.
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