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Location - Hybrid with regional responsibility.
Why you’re our kind of person
We are looking for people who are driven by doing the right thing for our customers. We operate in an agile, fast-paced environment, always looking forward, improving, and wanting to make a difference for our customers. This is an exciting time to join the energy industry as we seek to reduce reliance on fossil fuels, presenting a tremendous opportunity. We work hard to deliver results, and there’s a lot to do, but your impact in our business can be significant. If this resonates with you and you want to love our customers as we do, join a team of like-minded people.
Duties
* Manage customer expectations regarding enquiry/tender completion.
* Review, comment, and negotiate commercial terms and conditions, including credit requirements.
* Lead handover meetings when required and take ownership of commercial aspects, including margins.
* Attend customer meetings in person or via Teams as necessary.
* Discuss and review initial proposals regarding technical requirements of client specifications.
* Advise on the best fit technical products using existing technologies for AC UPS, DC Chargers, and batteries.
* Understand and interpret requirements for installation, commissioning, and maintenance.
* Support the tendering engineer and provide guidance on margins and target prices to maximize profit.
* Ensure enquiries, customer details, status, and activities are logged and updated in the company’s CRM system for reporting.
* Provide quotes and tenders for products, installation, commissioning, service, spares, and training to manage customer expectations and assist other departments as needed.
* Attend site surveys and meetings as necessary.
* Provide monthly reports and presentations alongside the Industrial Sales team or individually.
* Make product development and pricing recommendations as appropriate.
* Update on market trends, competitors, and prices.
* Assist in developing team members and other departments where required.
* Promote a “Can do” culture for internal and external stakeholders.
Experience
* Experience in the Standby Power Industry or similar industries such as switchgear is advantageous.
* Understanding of power electronics.
* Ability to produce tenders/quotations is beneficial.
* HNC or higher qualification or equivalent relevant experience.
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