Systems & Process Manager
Location: Hybrid 2 days on site (Welwyn Garden City)
Salary: £57,000 - £61,000 + £4,000 Car Allowance + Private Healthcare + Pension
Hours: Full-time (37 hours per week)
The Role
We're looking for a Systems & Process Manager to take ownership of key business systems and help drive digital improvement across the organisation.
This role is ideal for someone who enjoys working with both people and technology. You'll act as the link between the business, system users, and external suppliers, ensuring systems run effectively, meet business needs, and continue to evolve as the organisation grows.
You'll be responsible for managing system enhancements, improving processes, supporting new technology implementations, and ensuring projects are delivered successfully.
Key Responsibilities
* Systems & Process Improvement
* Project & Delivery Management
* Supplier & Stakeholder Management
* Governance & Reporting
About You
You'll likely have experience in a Systems Manager, Business Analyst, Product Owner, CRM Manager, Digital Transformation, or similar role.
Essential Experience
1. Experience managing business systems or digital products.
2. Strong req...