Tesco Winchester, England, United Kingdom
Overview
Join to apply for the Tesco Shift Leader - Days - Winchester Andover Rd Esso Express role at Tesco.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Itĺs our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youĺd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week weĺd like you to be available to work. We will schedule your contracted hours within these times, and youĺll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, weĺd still love to hear from you.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. Youĺll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
Availability
Availability Window: Days and times as advertised. Example entries (Times shown are illustrative):
* Sun: 05:00:00 – 00:00:00
* Wed: 05:00:00 – 00:00:00
* Thu: 05:00:00 – 00:00:00
* Fri: 05:00:00 – 00:00:00
* Sat: 05:00:00 – 00:00:00
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring decisions are right for everyone’s safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Ensuring the store is clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere that is inclusive of everyone
* Providing great customer service by listening to customers and putting them first
* Keeping the team well-informed on communications, changes, or updates
* Staying knowledgeable about store performance and looking for ways to improve operations
* Coordinating store improvements and removing obstacles to great service
* Following health and safety routines and ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
You will need
* To be a great role model by always giving thoughtful customer service that meets customer needs
* To build strong, long-lasting relationships with colleagues to create a positive, inclusive team atmosphere
* To communicate clearly using various methods to keep the team informed
* To be comfortable taking the lead and overseeing the store in the absence of the Manager
* To be a good decision maker, flexible and able to handle change to serve customers and colleagues
* To be motivating, inspiring your team to deliver beyond expectations
* To be curious and seek ideas to serve customers, communities, and the planet better
Whats in it for you?
There are many reasons Tesco is a great place to work. Here are a few:
* There’s bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
* Development opportunities with ongoing learning and training
* An inclusive workplace where everyone’s welcome
* Your voice matters and your ideas are welcome
* Wellbeing support is available
* Competitive benefits, including holiday entitlement, discounts, life cover and pension with employer contributions
About Us
Our vision is to become every customer's favorite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." We strive to be responsible and sustainable for all stakeholders, communities, and the planet.
We are committed to diversity, equity and inclusion and to a fully inclusive and accessible recruitment process. We are proud to be Disability Confident Leader.
Please note: Tesco will only recruit individuals who have passed the school leaver age. Some roles may have additional age requirements depending on the shift times or responsibilities. For more information, visit www.tescoplc.com
By applying you confirm you meet the age and eligibility requirements for this role.
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