Join to apply for the Telesales Case Manager role at Fraser and Fraser
1 day ago Be among the first 25 applicants
Join to apply for the Telesales Case Manager role at Fraser and Fraser
Get AI-powered advice on this job and more exclusive features.
Join our team as a Telesales Case Manager – enjoy a competitive £30k salary, career growth opportunities, and a supportive, professional working environment.
Telesales Case ManagerLondon, EC1N 8EH
* Full time, permanent
* £30,000 per annum
Please Note: Applicants must be authorised to work in the UK
Fraser & Fraser is a well-established, forward-thinking professional services firm with a proud history of delivering exceptional results. Specialising in probate genealogy and asset recovery, we combine expert knowledge, cutting-edge technology, and a collaborative approach to ensure the highest level of service. Our dedicated team works closely with clients across the UK and internationally, delivering solutions with integrity, precision, and care.
The Role
We are seeking a motivated and results-driven Telesales Case Manager to join our team. You will play a key role in engaging potential clients, managing cases from initial contact through to resolution, and ensuring every interaction reflects our high standards.
Key Responsibilities
* Make outbound calls to potential clients to introduce our services
* Manage assigned cases, from first enquiry to completion
* Maintain accurate and up-to-date case records
* Build strong client relationships through professional communication
* Liaise with solicitors, beneficiaries, and other stakeholders
* Meet and exceed agreed sales and performance targets
* Follow company processes and compliance guidelines
Benefits
* Central London location
* Competitive salary package
* Company pension scheme
* Cycle to work scheme
* Sick pay
* Company events and training opportunities
* Supportive, collaborative workplace culture
* Opportunity to work on a high-impact project
* Professional development opportunities
The Ideal Candidate
About
You will be a confident communicator with excellent organisational skills, able to manage multiple cases while building positive client relationships. About you:
* Has previous telesales, case management, or account management experience
* Our current database is SAP, experience with this platform would be beneficial
* Thrives in a target-driven environment
* Possesses excellent verbal and written communication skills
* Is confident using CRM systems and Microsoft Office
* Has a proactive and solution-focused approach
* Can work independently and as part of a team
If you’re ready to take on a challenging yet rewarding role with a company that makes a real difference, we’d love to hear from you.
How To Apply For The Role
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include Case Handler, Customer Account Manager, Inside Sales Executive, Probate Case Manager, Business Development Executive, Client Relationship Manager, Heir Hunter, Legal Case Coordinator, Sales Consultant, Estate Administrator.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Legal Services
Referrals increase your chances of interviewing at Fraser and Fraser by 2x
Get notified about new Case Manager jobs in London, England, United Kingdom.
ER Case Manager - 12 Month Fixed Term - London
London, England, United Kingdom 3 days ago
Thornton Heath, England, United Kingdom 5 days ago
London, England, United Kingdom 1 month ago
Redhill, England, United Kingdom 6 days ago
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
Legal Officer First-tier Tribunal (Immigration and Asylum Chamber) London (Ref: 8611)
Feltham, England, United Kingdom 1 week ago
ER Case Manager, ER Centralized Case Management Team
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Children's Senior Social Worker - Assessment and Intervention Service
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 4 days ago
Children's Senior Social Worker (Safeguarding & Family Support Service)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Feltham, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Harrow, England, United Kingdom 1 week ago
Clinical Case Manager (Complex Care) - Health Insurance Provider - NMC or GMC
London, England, United Kingdom 1 month ago
Consultant Child and Adolescent Psychiatrist
Children's Senior Social Worker Family Safeguarding
Surrey, England, United Kingdom 1 week ago
Children's Assessment Senior Social Worker
Woking, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Slough, England, United Kingdom 2 weeks ago
Reigate, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 months ago
Oncology Clinical Case Manager Pre authorization
London, England, United Kingdom 1 week ago
HMP The Mount - Business Administrator Specialist - Senior Case Admin (Ref: 8667)
Hemel Hempstead, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr