Overview
We are looking for a Band 3 Senior Healthcare Support Worker to join our team at Harrogate Satellite Renal Unit. This is a unique opportunity to work with a team that is patient-focused and encourages shared care.
The Renal Unit is a busy outpatient area for patients with Kidney Failure. Patients come in for treatment at least three times a week for 4 hours treatment on a dialysis machine. We are looking for people who are caring and compassionate and who have strong communication and observation skills, to deliver excellent patient-focused care in a challenging fast paced environment. Our service is open Monday to Saturday 06:30 to 00:00.
Interviews for this role will be face to face with no remote option available.
Main duties of the job
* Demonstrate care and compassion whilst ensuring that patients\' needs are met.
* Assist and support members of the multi-professional team to provide a high standard of patient-centred care; perform duties without the need for constant direct supervision.
* Preparation of the dialysis areas and disposal of dialysis consumables and waste; stocking the unit on a daily basis.
* Work in a stimulating and supportive environment with opportunities for further learning and development.
* Encourage informal visits to the unit for interested applicants; contact us to arrange.
About us
For further information about working for our Trust please visit the Trusts pages. Details Date posted: 30 October 2025.
Benefits
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, with generous retirement benefits and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* Relocation package up to 30% of salary (capped at £18k) for hard-to-fill positions; discuss with the recruiting department/manager
* A variety of paid and unpaid leave
* Employee Assistance Programme with 24/7 confidential support
* NHS Car Lease and Cycle to Work schemes
* Learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance
Further information on benefits can be found on the Trust\'s Staff Benefits pages.
Details
Date posted: 30 October 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £24,937 to £26,598 per year
Contract: Permanent
Working pattern: Full-time
Reference number: 419-7542789-HCSW-MY
Job locations: Harrogate Renal Unit, Heatherdene, Lancaster Park Road, Harrogate, HG2 7SX
Job description and responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. Submit your application at the earliest opportunity.
Working for the Trust and Inclusion
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. We welcome applications from everyone and support flexible working where possible. If there is anything we can do to make the application process more accessible, please contact yhs-tr.recruitment@nhs.net. We are an Armed Forces Friendly Employer and hold the Gold Award from the Defence Employer Recognition Scheme to support Defence personnel.
Person Specification
Trust Values Essential: Ability to demonstrate our organisational values and behaviours.
Education and Experience Essential: 1 year\'s previous experience in a Healthcare Support Worker role; competent to record and escalate patient observations, undertake venepuncture, and be trained in cannulation and catheterisation.
Desirable: Level 3 healthcare qualification (e.g., BTEC, NVQ, T-Level, Apprenticeship); numeracy and literacy skills to Level 2 (GCSE 4-9 or equivalent).
Skills and Aptitudes Essential: Awareness of patient needs; caring, compassionate, sympathetic; strong written and verbal communication; ability to communicate health information; able to work as part of a team.
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires disclosure checks.
Employer details
York and Scarborough Teaching Hospitals NHS Foundation Trust
Harrogate Renal Unit, Heatherdene, Lancaster Park Road, Harrogate, HG2 7SX
Employer website: yorkhospitals.nhs.uk
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