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Digital business analyst

Willian
North Herts Council
Digital business analyst
€47,000 a year
Posted: 17 June
The role

Digital Business Analyst – Digital Services Team

We are looking for a Digital Business Analyst to shape how the Council delivers services through technology. You will work across departments to understand customer needs, map and improve processes, and help make services simpler, more efficient and more accessible for residents. By combining user research, data analysis and stakeholder engagement, you’ll drive meaningful digital and cultural change across the organisation.

Key Responsibilities

  • Analyse information, map processes and develop practical digital solutions.
  • Engage stakeholders and communicate complex issues clearly to build support for change.
  • Use data, insights and user needs to shape better services.

Qualifications

  • Experience of analysing information, mapping processes and developing practical digital solutions.
  • Strong communication and stakeholder engagement skills.
  • Organised, adaptable and motivated by using insight, data and user needs.

Location & Eligibility

  • All vacancies require you to live and work in the UK.
  • Selection interviews are face to face in our Letchworth offices or other nearby council sites.

Legal & Equality Statement

We are committed to promoting equality, diversity and inclusion in our recruitment practices and employment policies. We encourage applicants from diverse backgrounds and aim to create a safe environment for all employees. We are a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. We are dedicated to promoting a healthy work/life balance and enabling employees to make a difference to the local community.

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