Overview
Nuffield Health Wessex Hospital is recruiting for an Admin Team Leader - Radiology in the Administration department. This permanent, full-time role offers a salary up to £28,000.00 per annum (dependent on experience) and a 37.5-hour week.
Join our Diagnostic Imaging service as we invest in state-of-the-art equipment and drive patient care standards.
Responsibilities
* Work flexible hours to accommodate the opening and closing of the DI department. 0800-2000 Monday to Thursday and 0800-1800 on Fridays.
* Ensure all policies and procedures are adhered to by yourself and your team.
* Provide an efficient appointment service to patients, consultants and other referrers with due regard to the urgency of the request.
* Have deep and detailed understanding of procedures and the preparation required.
* Register patients on arrival.
* Attend to any queries from patients and consultants.
* Provide booking and information by email and telephone.
* Book other services that may be necessary for a patient's care, e.g. blood tests.
* Be fully competent with CRIS, PACS, IEP and PIMS.
* Demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on customer service.
* Ensure high standards of cleanliness and presentation are maintained within the department at all times.
* Be able to implement change, multi-task and work under pressure.
* Take charge of rotas and annual leave for your team.
* Train new staff members and ensure all mandatory training is up to date.
* Undertake tasks as designated by the Radiology Manager.
Team and Department
We are a friendly department comprising admin, HCAs and Radiographers. The department is across two floors covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography and Ultrasound.
Requirements / Qualifications
* Enthusiastic, patient-focused individual with good communication and computer skills.
* Ability to work effectively as part of a team as well as independently and able to work under pressure.
* Ideally you will have worked in a medical environment with an understanding of clinical terminology.
* Full competence with CRIS, PACS, IEP and PIMS.
Benefits
We offer a benefits package designed to support your health and wellbeing, including:
* Free gym membership
* Health assessments
* Retail discounts
* Pension options
Application
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early if we receive an unprecedented high volume of applications. Please apply early to be considered for the post.
It starts with you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
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