Trainee Duty Manager - Barry Leisure Centre - Barry, The Vale of Glamorgan
This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.
The post holder will report directly to a designated Duty Manager at the contract.
The Opportunity
* To work alongside a designated Duty Manager to ensure the highest possible
Standards of health & safety and customer care within the Centre.
* To help the Duty Manager develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
* To shadow a Duty Manager with ultimate shift management responsibility for the centre
* To help the Duty Manager maximise the financial performance of the centre and maintain the highest standards of customer care.
* To develop the skills, experience and competencies required of a Duty Manager.
Among the personal characteristics sought the applicant
* Must be able to gain acceptance and respect from clients and the teams involved
* Must be able to build strong relationships with customers, clients and employees
* Must be able to communicate at different levels of the organisation, both listen and direct.
* Must be able to meet the demands of the role by working shifts as required.
* Must be able to demonstrate clear identification with all customer requirements
* Must be able to maintain and be committed to good employee relations and deliver quality training.
* Must be able to perform recreation assistant duties when required
* Must be able to work from various locations within the contract as and when required.
* The individual has shown aptitude for their own learning and development and is committed to undergoing the development as required.
* The individual wishes to move into a Trainee Duty Manager role within the next 12 - 18 months.
* Disclosure and Barring Service clearance is mandatory
The Trainee Duty Manager will focus day to day on the following tasks
* To ensure all Health & Safety procedures and responsibilities are carried out at all times, and oversee regular evacuation from the Centre as directed by the Duty Manager.
* To deputise for the Duty Manager as requested.
* To assist the Duty Manager in providing appropriate staff training and development.
* To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre taking shift responsibility for the operation of the centre, subject to satisfactory completion of necessary training.
* To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
* To identify and assess the feasibility of new activities which the Centre could provide and to raise these with the Duty Manager
* To help the Duty Manager ensure all staff are kept informed of the Centre's activities and special events.
* To help achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance as directed by the Duty Manager.
* To produce performance records, statistics, targets and reports for programming and associated activities as directed by the Duty Manager
* To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
* To help ensure sufficient staff are available for the safe, high quality functioning of the Centre.
* To assist in the management of the Leisure Centre's quality assurance systems and procedures.
* To coach and teach as required and generally assist with the running of events.
* To undertake maintenance and cleaning duties as required.
* To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
* To undertake any regulatory requirements.
* To be responsible and accountable for cash handling as required.
* To undertake any other duties as may be required by the General/Centre Manager to ensure that the business objectives of the contract are achieved.
* To undertake activities in line with the Trainee Duty Manager matrix in order to fulfil the required development needs.
What can Legacy Leisure offer you?
* Competitive salary
* Generous annual leave
* Free gym membership for you and a nominated person
* Employee health cash plan
* Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
* Cycle to Work scheme
* Pension Scheme
* Company sick pay
* Career progression
* Training and development
Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.