Overview
Join to apply for the Franchise - Community Associate role at Regus. Please note, you will be employed by a Regus Franchise Owner. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams.
Your job, your way
Responsibilities
* As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
* Your day includes greeting customers, handling requests (e.g., WiFi codes, directions, packages), coordinating with the Community Manager for events, creating invites, posters, and assisting with event logistics.
* You will sort mail and manage a variety of customer requests, including follow-ups by email.
* Assist with end-of-day turnover and ensure the centre is tidy and ready for the next day.
About You
We’re looking for someone who can manage multiple tasks while providing customers with the best possible service. You also need to be:
* A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
* Happy taking ownership of problems and finding ways to solve them
* Positive, enthusiastic and able to adapt to fast-changing situations
* Confident using MS Office and other basic IT packages
What We Offer
* A bright and inspiring work environment
* Training and development opportunities
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Facilities Services
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