Job Description
?? Torquay / Exeter / Honiton Area?? Competitive hourly rate | ?? Full-time | ?? Enhanced DBS requiredPertemps are currently recruiting for a Support Worker to join a dedicated and compassionate team providing holistic, person-centred support to individuals who have experienced or are at risk of homelessness – including veterans and those with complex needs.This is a temporary position running until March 2026, with an immediate start available for the right candidate.The Role As a Support Worker, you’ll work with a small caseload of 5–8 customers, allowing you to provide tailored, high-quality support. The focus will be on empowering individuals to gain independence, achieve their personal goals, and maintain sustainable accommodation.You will:
* Provide support around areas such as mental health, substance misuse, housing, benefits, and education or employment opportunities.
* Develop, review, and update individual support plans and risk assessments.
* Work collaboratively with partner agencies, private landlords, and support services.
* Promote independence, build trusting relationships, and help individuals develop the skills to manage on their own.
* Work flexibly across different locations and occasionally outside standard office hours to meet client needs.
About You We are looking for someone with a positive, solution-focused approach who is passionate about helping others. While previous experience in a similar role is desirable, a strong motivation to support vulnerable individuals is essential.You will have:
* Experience supporting individuals from diverse backgrounds with varying needs.
* Strong problem-solving skills and the ability to manage challenging behaviours.
* Confidence working both independently and as part of a wider team.
* Excellent communication and record-keeping skills.
* A good understanding of safeguarding, housing support, and local support services.
Desirable (D):
* NVQ Level 3 or equivalent in a relevant field
* Knowledge of housing-related support and homelessness issues
* Experience working with vulnerable groups in 1:1 or group settings
* Understanding of training, employment, and educational pathways
* Up-to-date safeguarding training
Additional Information
* Enhanced DBS clearance is required for this role.
* Commitment to safeguarding and promoting the welfare of vulnerable people is essential.
* A full UK driving licence may be advantageous depending on location.