Oct 08, 2025# Complaints Adviser£28,000 - £29,000 yearly* CV-Library* Preston, Lancashire### Job DescriptionEden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in LancashireThe role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid optionAs the Complaints Adviser the role will involve:- Dealing with Customer complaints over the phone- Liaising with internal management agreeing to outcomes- Managing all aspects of administration supporting the Complaints OfficersSector experience would be a preference however not essentialA resilient individual who has extensive Customer Service/ Complaints experience is requiredApply now to be consideredEden Brown is committed to equality in the workplace and is an equal opportunity employer
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