Join a leading facilities management company as an Operations Team Leader! This hybrid London-based role offers variety, progression, and great perks, including a company car, fuel card, and bonus. Operations Team Leader London, SE23 - Hybrid * Full time, permanent * £45,000 - £55,000 Company Car, Fuel Card & Bonus Please Note: Applicants must be authorised to work in the UK Our client is a trusted provider of facilities management solutions across the UK. With a strong reputation for compliance, safety, and customer care, they deliver essential services that ensure buildings run smoothly and efficiently. Their dedicated teams are known for their reliability, professionalism, and commitment to exceeding client expectations, making them a go-to partner in the industry. The Role As a Team Leader, you will play a vital role in overseeing the smooth running of your team’s operations. You’ll be the link between the operations management team and frontline staff, ensuring work is scheduled, completed safely, and meets the highest standards. From managing permits to supervising jobs and liaising with clients, this role offers variety, responsibility, and the opportunity to make a real impact. Key responsibilities: * Receiving and managing monthly Permits to Work * Organising team schedules and workloads * Liaising with the Help Desk to book in and track jobs * Supervising and ensuring all work is completed to a high standard * Maintaining compliance with Health & Safety and Quality Control requirements * Handling customer comments and complaints with professionalism * Returning completed Permits to Work to the Help Desk * Preparing monthly wages for approval by Operations Director/Manager * Attending monthly Operations Meetings and providing daily reporting * Managing team equipment, including vehicle maintenance * Coordinating training needs with the Training Department * Liaising with Cleaning Company Managers where necessary Benefits * Company Car & Fuel Card * Quarterly performance-related bonus * Excellent training and progression opportunities * Be part of a supportive, professional team where your contribution is recognised About You You’ll be a proactive leader with excellent organisational skills and the ability to inspire and manage a team effectively. With strong communication and problem-solving skills, you’ll thrive in a fast-paced environment where no two days are the same. * Previous experience in a supervisory or team leader role within facilities management, maintenance, or a related industry * Strong understanding of Health & Safety compliance * Excellent organisational and scheduling skills * Confident communicator with the ability to liaise at all levels * IT literate with the ability to handle work-related emails and reporting * Flexible and adaptable, with a hands-on approach to leadership This is a fantastic opportunity to join a respected facilities management company where your leadership and dedication will truly make a difference. How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Operations Supervisor, Facilities Team Leader, Maintenance Supervisor, Service Delivery Manager, FM Team Leader, Building Services Supervisor, Shift Manager, Operations Coordinator, Facilities Supervisor, Site Supervisor