The Access to Health Records team are responsible for delivering the complete Subject Access Request (SAR) service in accordance with the legal requirements as defined in the Data Protection Act and General Data Protection Regulations (2018) and the Access to Health Records Act. The post holder will lead and coordinate the team responsible for managing SARs. They will ensure that requests for healthcare records are handled lawfully, efficiently and within statutory timeframes. Main duties of the job Ensure requests are logged accurately and to be responsible for ensuring that the requests are legitimate and in line with the requirements of the General Data Protection Regulations (GDPR 2018) Make sure that all relevant checks have been undertaken and that applicants have appropriate authority and consent to access records Oversee that all copies of records will be accurate, legible, and complete and provided in the format that they were requested. To supervise day-to-day activities of the team, including allocation of work. Monitor turnaround times and ensure requests are processed within the statutory deadline. Provide relevant support to Access to Health Records staff in listening, helping and assisting patients sensitively who may be bereaved or dealing with complex family situations Working for your organisation Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families. If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together! The Legal Services is a team that strives for excellence working in a fast paced environment. We are seeking a motivated and passionate individual to join us and lead our Access to Health Records Team. Detailed Job Description And Main Responsibilities To effectively supervise the day to day activities of the Access to Health Records Team and ensure statutory deadlines are met. Responsible for ensuring all requests are carried out to a high standard and any issues are raised with the Legal Services Manager