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Digital experience manager (permanent)

Birmingham (West Midlands)
Permanent
Venn
Experience manager
Posted: 28 June
Offer description

IT & Digital Lead
Permanent
Support the Director of Finance & ICT in developing and delivering the ICT strategy and vision, translating it into actionable goals
Oversee GDPR compliance, data protection, and IT security in partnership with 3rd party providers, ensuring adherence to privacy laws and regulatory practices
Manage and implement IT projects, including sourcing, introducing, and maintaining software, hardware, and end-of-life planning
Develop, review, and maintain IT policies, procedures, and best practice guides, particularly on AI, cybersecurity, and emerging technologies
Coordinate IT operations to ensure network service availability, data security, business continuity, and disaster recovery readiness
Deliver training to staff on ICT, AI, and related technologies to build organisational capability
Manage IT budgets, vendor performance, and the administration of systems, devices, and mobile technology
Identify and address security vulnerabilities and recommend and implement new technology and AI solutions that drive efficiency without compromising security
Keep senior leadership updated on IT strategy, projects, and risks, and develop mitigation strategies for future IT challenges


In Depth knowledge of ICT policies and systems and formulating policies
Experience in System Implementation and modern networking solutions
Experience in managing IT Security, Disaster Recovery and Business Continuity Plans
IT or Cyber Security Certifications (ITIL / CompTIASecurity+)

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