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Delivery Manager, Cyber, Data & Privacy, Birmingham
Client: Pinsent Masons
Location: Birmingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: dfda76ee8620
Job Views: 5
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
Role Overview
Vario is a market leading alternative legal services provider within the law firm Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates Flexible Services, Consulting and Technology, Legal Project Management, and Managed Legal Services (MLS). This role sits within our MLS team.
As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in ensuring we deliver a world-class legal service to our practice groups and external clients. The role will support engagement strategies across sectors and groups and focus on the development of our legal delivery teams and their capabilities. The successful candidate will:
* Line manage a team of paralegals focused on delivering work to lawyers and external clients, including supervision, training, development, and management of direct reports.
* Supervise the delivery of legal services to end users.
* Support service delivery management on engagements as required, including resource planning, quality assurance, output/efficiency reviews, and progress reporting.
* Continuously develop delivery models to ensure best-in-class service.
* Develop effective working relationships across relevant practice groups and sectors.
* Work with Resource Management to effectively manage work allocation, capacity, and workload levels.
Our standard working hours are 9:30 am - 5:30 pm, but we are open to flexible working requests.
Candidate Overview
We seek candidates who ideally have:
* Experience working on cyber, data, and privacy-related matters.
* Experience in alternative legal services.
* Proven experience managing a high-performing team of legal professionals.
* Experience delivering legal services in a high-volume, multi-location environment.
* Ability to influence stakeholders in a large commercial law firm to promote alternative service delivery models.
* Experience using performance metrics to ensure top-tier service delivery.
What We Offer
* Tailored career development and support within our award-winning team.
* Flexible working options, including the possibility to work from home.
* Carers’ leave (up to five paid days).
* 25 days of annual leave, with options to purchase or roll over 5 days.
* Contributory pension scheme up to 5%.
* Death-in-service cover (4x base salary).
* Eligibility for interest-free loans for season tickets, gym memberships, or rental deposits.
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