Bernicia Group is looking for a passionate Complaints Handler in Ashington. You will manage customer complaints, ensuring a fair, high-quality response with empathy and professionalism.
Your role will involve daily customer engagement and collaboration with internal teams to resolve issues effectively. Ideal candidates will have complaint handling experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment.
Key benefits include health cash plan membership and generous pension scheme.
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