Contract User Researcher - 5th of January Start Available
Location: UK Remote with occasional travel to London or Leeds.
Contract Type: Inside IR35
Duration: 3 months
Day Rate: £475 per day
About the Role
WRK digital are proud to partner with a leading consultancy working in the tech for good space, supporting the development of crucial applications within the NHS. We are seeking 3 experienced User Researcher's to join the team on a 3-month inside IR35 contract. This role will focus on delivering user-centred research to inform the design and development of digital services that make a real impact in healthcare.
Key Responsibilities
* Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points.
* Develop research strategies and methodologies aligned with project goals and NHS standards.
* Conduct qualitative and quantitative research, including interviews, surveys, usability testing, and contextual inquiries.
* Analyse and synthesise research findings into actionable insights and recommendations.
* Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions.
* Create and maintain research documentation, personas, and journey maps.
* Present findings to stakeholders and influence decision-making with evidence-based insights.
* Ensure compliance with accessibility, data protection, and ethical research standards.
Required Skills & Experience
* Proven experience as a User Researcher in agile, user-centred design environments.
* Strong knowledge of research methods and usability testing techniques.
* Experience working on public sector or healthcare projects is highly desirable.
* Ability to communicate research findings clearly and persuasively to technical and non-technical audiences.
* Familiarity with GDS (Government Digital Service) standards and NHS digital guidelines.
* Excellent stakeholder management and collaboration skills.
Desirable
* Experience with remote research tools and techniques.
* Understanding of service design principles.
* Background in accessibility and inclusive design.
Interested? Contact James @ WRK digital today to learn more and apply for this exciting opportunity to make a real difference in the NHS through user-centred design.