Overview
Service & Repairs Sales Administrator
Location: Ferndown
Type: 12-Month Fixed-Term Contract
Hours: Full-time, Monday-Friday
Salary: £28,000 - £30,000 per annum
About the Role
We're recruiting for a proactive and organised Service & Repairs Sales Administrator to join a busy and supportive team in Ferndown. This is an excellent opportunity for someone with strong administrative and communication skills who enjoys variety and thrives in a fast-paced environment.
Responsibilities
* Answer incoming customer calls and respond to enquiries
* Prepare and follow up on service, repair, and supply-only quotations
* Maintain accurate records and correspondence on the internal system
* Provide technical and administrative support to engineers
* Collaborate with internal teams to ensure smooth job handovers
* Raise purchase orders and manage part/stocks ordering
* Track deliveries and update job status accordingly
* Deliver excellent customer service at all times
* Maintain awareness of job costs and pricing margins
Requirements
* Strong IT skills, including Microsoft Office
* Excellent communication and interpersonal skills
* High attention to detail and accuracy
* Ability to multitask and work well under pressure
* Good problem-solving skills
* Strong organisational and time management skills
* Desirable: Experience within a service or repair-based admin role
* Desirable: Familiarity with quotations, purchasing, or stock control
* Understanding of technical terminology or coordination with engineers
* INDCP
#J-18808-Ljbffr