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Carlisle Kingstown Customer Care - Part Time, Carlisle
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Client:
Location:
Carlisle, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
209675c5c274
Job Views:
15
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You'll establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You'll work in a fast-paced, energetic environment. We're looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally to you. Good communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required. Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.
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