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Head of Employee Relations Operations & Case Management - Cardiff
Client: Page Executive
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
0a17589d33ac
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Job Description
We're currently looking for a Head of Employee Relations Operations & Case Management to build and manage an ER and Restructuring team.
The focus of the role will be on managing the ER and Restructuring Team that looks after 10,000 employees across the UK. In particular:
* Provide leadership, performance management, and guidance to the ER and restructuring team.
* Ensure that the ER team are seen as experts in disciplinary actions, terminations, and other performance-related matters, ensuring adherence to company policies and employment laws.
* Establish key metrics to measure the effectiveness of the ER team and provide regular reports to HR Directors on trends and areas for improvement and focus.
* Evolve and embed the company's approach to managing ER cases across the business, so that there is an appropriate risk-based approach in place and decisions are within risk appetite.
* Collaborate with HR and management teams to ensure ER cases are managed to promote a consistent, fair process and employee wellbeing.
* Provide advice and guidance to HR and business leaders on all aspects of employee relations issues, to develop and apply suitable solutions to resolve business and employee issues.
* Identify employee relations training needs and facilitate workshops or training sessions to ensure the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the Group.
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