Overview
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team works together to strive for excellence, supporting and respecting one another in a culture of care, trust and integrity. The culture extends to our local communities through charitable and environmental projects, focusing on doing what is right for our patients, our colleagues, our communities and the planet.
A career at Optical Express is fulfilling, fun and rewarding. We offer:
* An industry leading salary plus excellent bonus potential
* State of the art, modern working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eye wear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
Role
Patient Advisor
Responsibilities
* Building a strong relationship with our patients
* Performing diagnostic eye scans (full training will be provided)
* Confidently relaying patient information to the optometrist to ensure a smooth patient journey
* Maintaining patient records with accurate and up to date information
* Arranging affordable finance options to suit each individual patient
* Scheduling patients’ consultations and surgeries with our optometrists and surgeons
What the successful candidate will bring
* Be driven and passionate with a willingness to succeed
* Have excellent written and verbal communication skills
* Be self-motivated to work with and without supervision
* Possess strong organisational skills
* Be commercially aware whilst providing world-class customer service
Employment details
Hours – Full time - 40 hours (must be flexible to work weekends)
Salary – £25,400 per annum, & benefits, full training will be given
Notes
If you believe you have the right skills and attributes for this role, we would love to hear from you.
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