Administrator / Silicone Coordinator & Clinic Receptionist
Join Dorset Orthopaedic and become part of a friendly, supportive team in a busy healthcare manufacturing and clinic environment supporting scheduling, administration, customer service and reception. This varied office support role involves diary management, data entry, workflow coordination and patient liaison.
If you’ve also worked in the following roles, we’d also like to hear from you: Clinic Administrator, Production Administrator, Team Administrator, Front of House Receptionist, Customer Service Advisor.
SALARY: Competitive
LOCATION: Ringwood, Hampshire
JOB TYPE: Full-Time, Fixed-Term 12 Month Contract
WORKING HOURS: 37.5 Hours per Week, Monday to Thursday 07:30am – 16:30pm, Friday 8:00am – 11:30am
JOB OVERVIEW
We have a fantastic new job opportunity for an Administrator / Silicone Coordinator & Clinic Receptionist to join a specialist healthcare manufacturing and clinic team on a 12 Month Fixed Term Contract.
Working in a busy production and patient‑facing environment, the Administrator / Silicone Coordinator & Clinic Receptionist will provide essential administration support, scheduling and customer service to ensure smooth workflow, accurate data entry and timely delivery of services.
As an Administrator / Silicone Coordinator & Clinic Receptionist you will liaise with patients, clinicians, partners and suppliers via telephone, email and face to face, maintaining high service standards while supporting manufacturing coordination and reception duties.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the Administrator / Silicone Coordinator & Clinic Receptionist include:
* Scheduling and Diary Management: Coordinating technician schedules, appointments and workflow to meet production and service deadlines
* Administration Support: Providing comprehensive office support including data entry, record keeping, correspondence and report preparation
* Production Coordination: Managing enquiries through to scheduling, organisation of manufacture, dispatch and ongoing service or repair
* Partner and Patient Liaison: Communicating professionally with patients, clinicians, external partners, contractors and suppliers
* Travel Arrangements: Organising travel in connection with external clinic visits
* Data Management: Maintaining accurate information within internal systems and producing reports when required
* Reception Cover: Greeting patients, answering calls, responding to email enquiries and managing appointments in a busy clinic setting
* Workflow Planning: Supporting prioritisation and planning of projects to ensure deadlines and delivery dates are met
* Compliance and Safety: Working in line with company procedures, quality standards and Health and Safety requirements
CANDIDATE REQUIREMENTS
* Previous experience in an Administrator, Receptionist or office support role within a busy environment
* Proven experience of scheduling, diary management and coordinating workflow
* Experience with Microsoft Office packages including Word, Excel and Outlook
* Strong data entry skills with excellent attention to detail
* Sound customer service skills, both face to face and via telephone or email
* Excellent organisation skills with the ability to multitask and work to deadlines
* A proactive, ‘can do’ approach with the ability to take direction and work independently
* Confident communication skills when interacting with patients, clinicians and colleagues at all levels
NO AGENCIES PLEASE
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
JOB REF: AWDO-P14444
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