Homes for Students is a market leader in managing independent purpose built student accommodation (PBSA) The Company, since it was formed in October 2015, has secured 40,000 bed spaces across 160 properties with more than 50 different clients. We are seeking a Student Transactions Administrator to join our Finance team in Harrogate, working 40 hours per week, Monday to Friday from 8.30am to 5.00pm. Main duties: Work Order Management Payment Processing Refund Processing Kinetics Account Adjustments Deposit Management Processing – Uploading, Refunding and Retaining Deposits Debt Management Processing Other admin/adhoc support and projects as required. Act as point of contact/SME to Property Teams regarding Student Transaction processes and training support Email and query management both internally and externally with students Data Inputting and manipulation of data Support Property Managers and Area Manager through regular calls and meeting attendance (as required) Make regular visits to properties to support the operations teams with finance administration and preparing for internal auditing The above outlines the main duties and responsibilities of the position, however, this cannot be comprehensive and other duties, as directed by the company, and within the job holders capabilities may be required. The duties will evolve and be modified by changes within the company. Skills & Experience Self-starter who can work independently. Accuracy, efficiency, and an eye for detail is essential. Strong problem-solving skills. Proven experience with spreadsheets and email/workflow management. Good communications skills, both orally and in writing. Ability to multi-task and prioritise. Contribute to a culture of continuous improvement. Starter – Finisher (take ownership and see things through to completion). Experience of working in a high volume, transactional processing environment is highly desired. Customer Service Experience. Working with 3rd Party Service providers and systems. Excellent IT skills (MS Office packages etc) Experience of working with data management systems and booking systems Experience of working within a hospitality or accommodation setting such as a hotel or student accommodation Benefits Generous holiday package of 25 days, plus bank holidays. (pro rated for our part tme colleagues) Access to a range of exclusive retail discounts to make your money go further. Take your special day off! Enjoy your birthday with a well-deserved break from work. Car leasing scheme to make your commute comfortable and convenient. Stay active and eco-friendly with our cycle-to-work scheme. Make a difference in the community with 2 charity days per annum. Flexibility regarding remote working Contacts & Relationships Internal Student Transactions Manager Operations and Process Manager Finance team members and Leadership team Operational and Property teams (PMs, AMs, RMs) External Students 3rd party service providers At Homes for Students, we believe in equal opportunities and inclusivity. We are proud members of Inclusive Employers, and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require. If this sounds like the perfect role for you and you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you. Join our team and make a difference in the lives of students!