Overview
Barnardo’s is committed to providing ‘Better Outcomes for More Children’. Our children’s services volunteers help the charity to deliver essential services in local communities, providing support to over 300,000 children, young people and their families. This role provides a great opportunity to join our fantastic children’s services and help make a real difference. Worcestershire Family Hubs: Wyre Forest offer support to expectant parents, children, young people and their families. They provide a single place to go for support and information from a variety of services. Family hubs make it easier for you to get the support you need. Barnardo’s Office Support Volunteers support a range of children’s services providing administrative and reception support. Tasks include staffing the children\'s centre reception, welcoming visitors, booking rooms, filing, photocopying, typing, data input, arranging wall displays and updating marketing literature. We are looking for organised people, with basic admin skills. As a good communicator, you will be friendly and approachable and able to communicate with professionals from a range of backgrounds.
Supporting our administration could involve a range of tasks. Could you assist with mailings, creating leaflets and posters, answering and redirecting telephone calls, updating notice boards, managing room bookings, and much more?
Responsibilities
* Office administration such as, preparing and distributing materials, such as mailings, leaflets, training materials and group resources.
* Answering and re-directing phone calls in a professional and efficient way.
* Updating notice boards and creating wall displays, for special events and festivals.
* Ensuring all rooms are kept clean, tidy and safe for the use of children, young people and families.
* Managing room bookings and online calendars.
* Adhering to Barnardo's policies and procedures at all times, including Barnardo's: Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality; Recording policies and procedures.
* Participating fully in training and supervision.
* Volunteering within Barnardo's Values and Behaviours.
Skills
* Reliable, punctual and trustworthy.
* Approachable and welcoming.
* Good communication skills and be able to interact with colleagues, service-users and visitors.
* Welcoming, with a confident telephone manner.
* Good organisational skills with the ability to prioritise tasks.
* Familiar with and having a good understanding of information systems, Microsoft Office, Microsoft Word, Excel, Publisher and other computer packages.
Benefits
* Full induction and training.
* Other training opportunities relevant to the volunteer role.
* Regular supervision and support.
* Out of pocket expenses agreed in advance.
* Access to the Barnardo’s internal vacancy listing.
* Our volunteers tell us about lots of other benefits of volunteering including; experience of working with children, young people and families; experience for your CV; supporting your local community; meeting new people; increasing self-confidence; feeling like you are making a difference; improving your health and wellbeing; and a chance to contribute to a worthwhile children’s charity.
Disclaimer
Disclaimer: We look to recruit a diverse range of volunteers. If your skills don\'t fit the role exactly, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please contact the Barnardo\'s Volunteering Team on volunteering@barnardos.org.uk or call us on 0208 498 7320
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