Contract: 37 hours per/week Fixed Term until 31 st March 2026
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible
The Role The Time 2 Talk service provides mediation interventions with young people and their parents, preventing homelessness in upward of 80% of cases.
Mediation Officers are integral to the Council’s homelessness prevention approach, working with young people, their family and other partner agencies including Children Services, resolving conflict within families and helping them to reestablish positive and supportive relationships.
You will sit within Community Housing Services managing a case load, facilitating shuttle and face to face mediation. With a clear focus on safeguarding vulnerable children and young people from early teens into early adulthood, including supporting Housing Options with young adult family lodger exclusions.
About You You will:
Have excellent communication skills resolving conflict.
Be highly organised and ensuring accurate case management recording.
Be flexible working outside normal working hours to meet the needs of the service.
Be able to build and maintain effective working relationships with other professionals and partner agencies.
Be confident and effective engaging people who may be reluctant to do so.
We are committed to personal development. If not already secured, you will be supported to secure accreditation in Mediations Skills.
The role is currently subject to evaluation for an essential car user allowance and applicants will be expected to have access to suitable personal transport.
Please provide a full CV AND a covering letter supporting your application, ensuring you demonstrate how you meet the key minimum person specification requirements highlighted (noted as ‘Application’ under Method of Assessment.)
About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk
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