Overview
At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don't miss out on what they need to live well. We're a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits - wherever people need us most. We're looking for a new Advisor to join us, with a focus on supporting residents in the Mansfield and Ashfield area. This is a rewarding role where every day you'll make a direct, positive impact on people\'s lives.
Responsibilities
* Helping people maximise their income through benefits checks and advice
* Supporting people to complete benefit applications and, where necessary, challenge decisions
* Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services
Qualifications
* Someone with experience in welfare benefits or advice services (training provided to build on what you know)
* Great attention to detail, organisation and communication skills
* Ability to work both independently and as part of a team
* Flexibility to meet the changing needs of the service
Benefits
* Attractive package including 24 days annual leave (Pro Rata) and public holidays
* Flexible working
* 4% employer contribution pension (in line with auto-enrolment rules)
* Blue Light Card access
* BUPA Employee Assistance Programme
* Range of retail, travel and lifestyle employee discounts
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