Gazelle Global is seeking an experienced Service Desk / Request Management Analyst in Liverpool for a 6-12 month contract. The ideal candidate will support IT infrastructure in a 24/7 environment, acting as the first point of contact for incidents and requests. Key skills include SC clearance, ITIL experience, and excellent troubleshooting abilities. The role includes managing escalations and working with ITSM tools. Strong communication skills are essential. Salary is based on strong market rates.
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