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Airport customer service agent - roc delta

Rochester
Unifi Aviation, LLC
Airport customer service agent
Posted: 16h ago
Offer description

Overview

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.


Responsibilities

* A ssist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
* Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
* Direct passengers through Customs, Immigration, and Quarantine.
* Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
* Push wheelchairs with passengers through all areas of the airport.
* Adhere to all safety procedures and policies.
* Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.


Pay and Schedule Details

* Base Pay Rate: $15.50
* Full/Part Time: Part Time
* Exempt or Non-Exempt Position: Non-Exempt
* Shift and Days: Monday, Sunday A.M. shift 04:00am; Monday, Tuesday, Sunday A.M. shift 09:00am; Monday, Tuesday, Sunday P.M. shift 04:00pm


Qualifications

* High School diploma or GED.
* Must be at least 18 years of age.
* Must be able to obtain credentials required as per airport or state or customs requirements.
* Physical requirements: Must be able to constantly lift up to 70 lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; frequently climb and crawl.
* Working conditions: Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."


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