Office Administrator - Order Processing
Monday to Friday 8:00am - 4:30pm 28,000 + Pension + Parking + 28 Days Holiday
A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter.
If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit.
The Role
You’ll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards.
Key responsibilities include:
* Processing customer orders received by phone and customer portal
* Checking order accuracy and resolving queries
* Liaising with customers regarding delivery updates and amendments
* Supporting internal teams with order information
* Maintaining accurate system records and administration
* Providing general office support where required
What We’re Looking For
* Previous administration or order processing experience
* Confident telephone manner and customer communication skills
* Strong attention to detail and accuracy
* Comfortable working with internal systems / portals
* Organised and dependable team player
* Good working knowledge of Microsoft Office
What’s on Offer
* Salary 28,000
* Monday-Friday working hours (no weekends)
* 8:00am - 4:30pm early finish lifestyle
* Company pension scheme
* On-site parking
* 28 days holiday (including bank holidays)
* Supportive and stable working environment
This role would suit someone from backgrounds such as: Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support Coordinator.
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