Join to apply for the Redditch Retail Manager role at Timpson Group
Overview
We are looking for a practical and energetic Retail Manager to lead a branch in Redditch (Max Spielmann, located within Tesco Extra). The role is customer-focused and involves managing daily store operations, driving sales, and delivering a memorable customer experience through initiative and enthusiasm.
Responsibilities
* Lead the branch daily operations and ensure high standards of customer care and service.
* Drive sales through engaging customer interactions, upselling, and delivering quality photo printing and personalized gifts (digital printing, canvas wall art, photo gifts).
* Mentor and train colleagues; provide excellent service and maintain a fun, energetic store atmosphere.
* Take initiative, be bonus-driven, and continuously develop new skills and performance standards.
* Manage staffing and schedule adherence to cover a 40-hour week, including five out of seven days and weekends.
* Ensure branch operations align with Timpson’s values and standards of professionalism.
Qualifications
* All training provided; no prior experience required.
* Strong customer care, selling skills, and a high personal standard of work.
* Proactive, motivated, and capable of balancing multiple tasks in a busy environment.
Employment details
Starting salary: £25,854.40 per year with an uncapped weekly bonus potential. This is a full-time role requiring 40 hours per week, five days out of seven, including weekends.
Benefits and culture
* Generous colleague discount across the group
* Promotional prospects within a well-established family business
* Birthday time off and other wellbeing-related benefits
* Excellent opportunities for progression within Timpson Group
You will be part of the Timpson group, a well-established family business built on personality and a culture of kindness.
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