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Area service manager/care coordinator

Omagh
NWCare
Area service manager
Posted: 24 August
Offer description

We are expanding our Omagh branch and are recruiting for an Area Service Manager/Care Coordinator. To organise and supervise the delivery of home care support services to Service Users in their own homes. To work in a flexible manner in response to the needs of the service. To manage a team of Community Care Workers.Please see employer website for full job details & person specification.


Responsibilities

* To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards
* To ensure that a quality care service is delivered to all Service Users
* To work within GDPR legislation
* Accept, allocate and process referrals for new care packages
* Accept and process changes and amendments to existing care packages
* Prepare rotas by matching Service Users to community care workers, ensuring that the domiciliary care skills and competencies are compatible
* Monitor and report changes in Service User condition to key worker
* Organise and lead staff meetings


Skills and Qualifications

* Good general education to include good numeracy and literacy skills
* Minimum of QCF Level 2 in Health and Social Care
* At least 18 months’ experience in a care setting
* Experience of coordinating rotas
* Experience of managing staff
* NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered
* Enhanced AccessNI
* Right to work in UK
* Excellent communication skills, written and oral
* Ability to respond to sudden changes in service delivery requirements
* High standard of accuracy
* Ability to problem solve and exercise judgement
* A working knowledge of MS Office e.g. Word, Excel, Outlook, etc
* Ability to work co-operatively and effectively as part of a team
* Ability to plan and prioritise workload in a highly organised way
* Flexibility in working hours to respond to business needs
* Car driver with vehicle appropriately insured for business use
* Flexibility to work in other NWCare branches to meet business needs
* Participate in the out of hours on-call rota, covering rota when required, at short notice
* QCF Level 3 in Health and Social Care, or equivalent, or above
* Previous paid experience coordinating care


Further Information

Please note: You are required to apply for an Enhanced AccessNI certificate to meet the criteria of this job role.

Vacancy ID 1728148 Job ref. ASM/OM/25/0047 Job Sector Carers and Support Workers,General Management Area Co Tyrone Location Omagh Salary £12.50 per hour plus mileage at 20p per mile No. vacancies 4 Contract Type Permanent Weekly hours 40 Published date 31/07/2025 Closing date 31/08/2025 Worktime Varied on rota

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