Customs Process Administrator
The Customs Process Administrator (CPA) is responsible within a team to coordinate and organize the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance.
Weekend work will be required from time‑to‑time to support Customs operations, and there may be a requirement to work a shift pattern depending on business needs.
Main Tasks and Responsibilities
* Understand and perform customs clearances including certificates, solve and offer solutions to incidents.
* Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
* Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
* Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams.
* Ensure all local customs authorities’/statutory requirements are met or exceeded.
* Maintain a first‑class business relationship with all customers and internal stakeholders for the team.
* Be an active team member who exchanges knowledge and expertise.
* Proactively lead or actively participate in customs related projects.
* Ensure training is completed to cover all accounts in the team.
* Engender team spirit and staff engagement.
Required Skills
* Strong administrative skills and attention to detail.
* Relevant customs experience/certification is an advantage.
* Local customs authorities’ knowledge is an asset.
* Proficiency with one of the relevant Customs software packages.
* Outlook and user‑level experience of Microsoft applications.
* Customer‑facing and interaction skills with a high level of customer orientation.
* Team engagement and support.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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