Overview
Warehouse Team Leader (AM Shift) - Airdrie. ArrowXL is hiring. As the UK’s leading provider of Two-Person Home Delivery, we operate in warehousing and delivery of large, heavy, and bulky items. The role leads a warehouse team on the AM shift to ensure smooth operations and delivery readiness for our crews.
Responsibilities
* Take accountability for the assigned work area (receiving, picking, loading, putaway, etc.).
* Lead from the front with warehouse and product placement standards (WarehouseExcellence).
* Manage the team’s achievement of performance targets through strong leadership.
* Ensure stock integrity is maintained as items are handled.
* Ensure all products are quality checked upon receipt and after each movement.
* Coordinate the team to complete all agreed tasks on time and exceed minimum KPI and quality standards.
* Maintain high standards of hygiene and housekeeping.
* Complete administration and data capture timely and accurately.
* Ensure all team members operate within legislative requirements, especially Health & Safety.
* Identify opportunities to improve KPIs.
* Challenge the status quo and drive ideas through to implementation.
People Management
* Communicate clearly so direct reports understand objectives and standards aligned to business goals.
* Define and manage day-to-day activities with clear priorities to meet deadlines.
* Ensure quality of work at a professional level and performance of team members where applicable.
* Role model positive behaviours aligned with company values; provide coaching and feedback.
* Proactively coach and mentor team members to achieve excellence.
* Provide guidance on improvements and resolve conflicts fairly and promptly.
* Manage attendance in line with policy.
* Build open, honest, and positive relationships with team members and stakeholders.
The Ideal Candidate
Requirements
* Expertise in their operation area with excellence in standards and processes (UTR/SSOWs).
* Strong knowledge of other areas of the operation.
* Strong relationship management, credibility, and collaboration skills at all levels.
* Excellent leadership and team management skills.
* Professional conduct with confidentiality and strong coaching abilities.
* Team player with strong communication and time management skills; high attention to detail.
Role Specific Requirements
* Experience with Red Prairie, Empactis, QlikView, ODS, Viewpoint is advantageous.
Working Hours & Benefits
* 40 hours per week on a 5/7 rota; hours 06:00 – 14:30.
* Salary: £13.39 per hour.
* Full, valid driving licence required for occasional shunting tasks.
Location
Airdrie, Scotland, United Kingdom
Notes
All roles at ArrowXL are subject to a mandatory criminal record DBS check.
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