Location: UK-Based
Working Model: Hybrid (with occasional client visits)
Clearance: SC Clearance Required
Employment Type: Permanent
A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team. This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes. The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.
Ideal Experience
* Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
* Proven ability to lead architectural design and client delivery
* Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
* Understanding of employee experience and customer journey optimisation
* Hands-on integration experience, including data migration, scripting, and configuration
* Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
* Knowledge of change management and user adoption best practices
* Experience working with ServiceNow partners and aligning to platform roadmap and strategy
Package Up to £110,000 per annum, plus a comprehensive benefits package and performance bonus.
If you are interested in exploring this opportunity further, please apply with your CV.