Job overview
An opportunity has arisen for an enthusiastic and positive individual to join our ICT Department to support Surrey Downs Health & Care, and Sutton Health & Care with the use of community applications.
Main duties of the job
oBe a member of the Community Applications Team and wider ICT Clinical Programme Team.
oSupport the use of community applications, including application upgrades and configuration changes ensuring minimal impact on business use
oBe the point of contact for community application users and the supplier for any issues which require supplier input
oProvide advice on use of community applications to support optimum clinical workflow and clinical noting
oProvide support for the deployment of smartcards and troubleshooting any issues
Working for our organisation
We are looking for a motivated and proactive individual who is able to work both independently and within a team. Evidence of knowledge of community applications and community business processes are key.
The individual is also required to have excellent communication and computer skills.
Detailed job description and main responsibilities
oBe a member of the Community Applications Team and wider ICT Clinical Programme Team.
oSupport the use of community applications, including application upgrades and configuration changes ensuring minimal impact on business use
oBe the point of contact for community application users and the supplier for any issues which require supplier input
oProvide advice on use of community applications to support optimum clinical workflow and clinical noting
oProvide support for the deployment of smartcards and troubleshooting any issues
Person specification
Education
Essential criteria
1. Educated to GCSE level or equivalent experience
2. Good computer skills including word and excel
Desirable criteria
3. Evidence of continued education
Knowledge
Essential criteria
4. Excellent knowledge of software packages such as Word, Excel, Powerpoint
5. Specialist Knowledge
Desirable criteria
6. Expertise in community systems (SystmOne, EMIS community)
Experience
Essential criteria
7. ICT department experience
8. Experience working in a community setting
9. Experience of application support
Desirable criteria
10. Experience of application support for community systems
11. Experience of participating in user forums and/or meetings
Skills
Essential criteria
12. Good level of computer literacy
13. Excellent communication
14. Ability to problem solve
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E:
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download
Further details / informal visits contact
NameRachel ThomasJob titleCommunity Applications ManagerEmail addressTelephone number07867462848