Company Description: To access in BSL, please use the following link: https://vimeo.com/1082140221/c6495a0dac?
Join Our Growing Team at Sign Solutions! Are you passionate about making a difference? Due to our rapidly expanding client base, Sign Solutions is excited to grow our team!
About Us: Sign Solutions, established in 1998, is the leading provider of services for Deaf and hard of hearing people, available 24/7/365. We are an ISO 9001, 27001, 22301, 14001 & 18841 accredited, Crown Commercial Service framework supplier, specializing in non-spoken interpretation and translation.
Our Innovative Services:
* InterpretersLive!: Our cutting-edge video relay interpreting service offers British Sign Language interpreters on demand, accessible via desktop or tablet.
* Website Accessibility: Our InterpretersLive! service also helps organizations become accessible to D/deaf people through a link on their website allowing them to instantly connect.
* Training and Qualifications: Our training centre offers qualifications in BSL and CPD for British Sign Language interpreters.
* Translation Services: We make videos and documents accessible to D/deaf people by translating them into BSL.
Our Mission: To provide access and combat inequality by enabling people of different languages, cultures and communities to talk to each other.
Sign Solutions is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we welcome diversity in our workforce.
Job Description: We are looking for a dedicated and organised individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service.
Main Duties & Responsibilities:
* Full time role, working from home Monday and Friday, and office-based in Redditch, Worcestershire, Thursday - Wednesday, 8.30am-5pm.
* Provide full operational support for our InterpretersLive! service and client implementation for sales team.
* Customer and Interpreter support.
* Technical support for clients.
* Onboard and maintain language service professional supply chain.
* Reporting of management information data.
* Manage, arrange, and coordinate training requests.
Qualifications: Essential skills/qualifications/experience include:
* British Sign Language skills are preferred but not essential.
* Excellent attention to detail and time management skills.
* Good knowledge of IT and windows-based applications.
* Proactive.
* Demonstrates leadership and management skills.
What's In It For You?
* Salary £24,570.
* 20-25 days holiday plus bank holidays (Full Time Equivalent).
* Pension scheme.
* Training and CPD.
* DBS Renewal.
* Relocation packages available.
* Attendance bonus scheme.
* Health and Wellbeing schemes.
* Wellbeing Accreditations.
* Policies to include Mental Health, Menopause, and more.
* Employee Assistance Programme / Cash Plan.
* Access to discounts from hundreds of leading retailers.
* Access to mental health specialist support.
* Birthday celebrations/gifts.
* Team events.
* Occupational Sick Pay (OSP) and (SSP).
* Flexible contracts available.
* Work for an established company with 25 years in the industry.
* Supportive and flexible employer.
* Disability Confident Leader.
* Real Living Wage Employer.
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