Overview
Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
What to Expect
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out:
* Routine servicing
* Diagnostics using advanced mobile equipment
* In‑depth repairs you’d normally complete in a workshop
* Member advice and recommendations based on your inspection
* Vehicle safety checks aligned to RAC standards
Because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work you can prepare for. From day one you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again – safely, quickly and confidently.
Responsibilities
* Perform routine servicing and diagnostics using advanced mobile equipment.
* Carry out in‑depth repairs normally performed in a workshop.
* Provide member advice and recommendations based on inspections.
* Conduct vehicle safety checks following RAC standards.
* Manage a scheduled, predictable workload and report completion accurately.
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent).
* Minimum two years’ experience as a vehicle technician working on light vehicles.
* A full UK driving licence with fewer than six points.
What Makes This Role Ideal for You
You’re more than just great with tools – you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high‑quality service.
Enjoy independence, problem‑solving and real variety – each job is different. From servicing and diagnostics to in‑depth repairs and reporting, you’re hands‑on, adaptable and confident, making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving.
Benefits
* A competitive base salary of £40,170, with on‑target earnings of up to £52,000.
* A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities.
* 40 hours per week, with core hours from 8:30 am to 5:00 pm, and one Saturday in four.
* Tools to drive your future – free RAC Ultimate Complete Breakdown Service from day one and access to a car salary sacrifice scheme (including electric vehicle options) after 12 months.
* Time off that matters – 23 days of holiday (rising to 25 with service), plus bank holidays, paid family leave, flexible schedules and practical support for personal commitments.
* Financial security and perks – pension scheme with up to 6.5% matched contributions, life assurance cover up to four times your salary (ten times optional with flex benefits).
* Wellbeing that works for you – 24/7 confidential support service available to you and household members aged 16+.
* Extras – access to Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you automatically join the Colleague Share Scheme, giving you a stake in our collective success.
Equal Opportunity
We welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
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