Job Summary
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences for our guests. As a Server, you will play a crucial role in ensuring customer satisfaction by delivering high-quality service, taking orders accurately, and providing assistance throughout the dining process. Your passion for hospitality and attention to detail will contribute to creating a welcoming atmosphere for all patrons.
Duties
* Greet and seat guests promptly, ensuring a warm and friendly welcome.
* Take food and drink orders accurately and efficiently, using the appropriate systems.
* Serve food and beverages in a timely manner while adhering to food safety standards.
* Upsell menu items to enhance guest experience and increase sales.
* Assist with food preparation as needed, ensuring all dishes meet quality standards.
* Maintain cleanliness of tables, dining areas, and service stations throughout shifts.
* Handle guest inquiries and complaints professionally, providing solutions to enhance satisfaction.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Manage time effectively to ensure all guests receive prompt attention.
Skills
* Strong hospitality skills with a genuine desire to help others.
* Proficient in upselling techniques to maximise sales opportunities.
* Knowledge of food safety practices to maintain a hygienic environment.
* Experience in a restaurant setting is preferred but not essential.
* Basic maths skills for handling transactions and calculating bills accurately.
* Excellent time management abilities to prioritise tasks effectively during peak hours.
* Understanding of food preparation techniques is advantageous.
* Strong guest service skills with the ability to create memorable experiences for patrons.
* Culinary knowledge is a plus, enhancing your ability to discuss menu items confidently.
Join us in delivering outstanding service that keeps our guests coming back for more
Job Types: Full-time, Permanent
Pay: £12.75-£13.00 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
Work Location: In person